Business software is a set of computer programs designed to assist in managing and run the business with greater efficiency and accuracy. They are used for a variety of tasks, such as customer relationship management, project management sales force automation and financial accounting. A variety of different business applications exist, and each one is tailored to the specific requirements of its target industry.
An online business that sells products can benefit from powerful features such as customer relationship management software. This allows for greater trust and transparency to be built with customers. This type of software can also provide valuable information about a company’s performance, such as how well its marketing is working or the effectiveness of its website at making potential customers.
Business software is widely used and has played an important contribution to the growth of numerous companies across the world. The first software for business applications was designed for white-collar work with massive mainframe computers used to automate jobs like processing bank cheques and factory accounting. Later, word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet applications like Lotus 1-2-3 and Excel became extremely popular among corporate users.
Certain business applications are interactive, which means it can be used by business users to manipulate data and generate results immediately. Other business software runs in batch mode, which means it can be programmed to run according to a schedule and produce reports without the involvement of users. A team is assigned to fix the problem when an error in the software of a business is discovered, so that users are able to return to work. This is known as business application support.