If the support articles don’t have the information you need, scroll to the bottom of the article and you’ll find the option to contact Xero support. Here you can fill out a form that is sent to the customer experience team who will triage it and assign it to the next available specialist with the right skills to help you. Most of our customer experience specialists have a degree-level accounting background so you can be assured that they have the technical knowledge to help with your case. If you’ve got questions about how Xero can help your business, first, start a free trial to get a Xero login. You can then go to the support center, Xero Central, to raise a case with the support team. If you’re considering switching to Thriday, their customer support team is readily available to assist you in making the transition.
A new Xero dashboard to elevate your advisory services
- In this guide, we will be showing you how you can contact Xero Support directly and get your questions answered by the Xero team.
- If you’re used to emailing us when you need help, you will now receive a reply asking you to log in with your Xero credentials and raise a case in Xero Central.
- If you’ve got questions while in trial, our small business specialists can help.
- When you’re looking for answers, start by searching support articles in Xero Central.
- Join our team of the world’s best thinkers, creators and educators who are changing the way small business is done globally.
While each software has unique features and benefits, the availability and quality of customer support are crucial factors to consider when choosing. Just let us know the preferred time to call and which country you’re in. But if you come across a customer support phone number on the web that claims to be the official Xero support number, it’s a scam, and they may try to charge you for help if you call it. Xero doesn’t have a support phone number and doesn’t charge customers for support.
Don’t call any Xero support phone number you see
Xero and MYOB offer reliable customer support for technical issues related to the software, while Thriday goes above and beyond by providing excellent support for all aspects of the software. Thriday is also an affordable and modern alternative to Xero and MYOB, making it an ideal option for small businesses looking to contact xero support automate their accounting processes. Find out how much you could save on accounting and tax by switching to Thriday with this tax quiz. Managing your finances is an essential part of running a small business. Fortunately, various accounting software options are available in Australia, including Xero, MYOB, and Thriday.
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The Bowling Club (New Zealand) is a community eatery offering $4 meals—or free for anyone in need and this year’s global winner in the ‘Strengthening community connection’ category. Originally a food truck, it now serves an average of 900 meals per night with a team of 23 staff members. The funding will go towards a new blast chiller and storage to help meet growing community needs. You told us how important it was to know when to expect a response from our customer experience team, so we provide a real-time estimate of when we’ll be able to get back to you. Many of our customers often go looking for a phone number to call to get support. While we don’t have an inbound support phone number, we do call customers when it helps.
Xero Beautiful Business Fund winners for 2023 unveiled
But first we want to make sure that we have the right person looking into your question, and they have all the necessary information – so you’re not waiting on hold or being passed around departments. When you raise a case you can request a call, or we’ll ask for your phone number if we think talking to you directly will help. Prosthetic Art Technology (Australia) is the ‘Trailblazing with technology’ global winner.
You can provide your phone number, or we’ll ask for it if talking to you direct will help. We do call customers when it helps, but we first make sure that the right person is dealing with your question, and they have all the necessary information. If you’re looking for an alternative to Xero and MYOB, Thriday is an excellent choice. Thriday offers a range of features that make it easy for small business owners to manage their finances, invoicing, and payroll. Thriday also provides excellent customer support, with various ways to contact their team.
In addition, Thriday is an affordable alternative to Xero and MYOB, with flexible pricing plans that cater to businesses of all sizes. With Thriday, you can save time and money while enjoying the benefits of modern, easy-to-use accounting software. If you’re a small business owner in Australia, you’ve probably heard of Xero – a popular accounting software that helps businesses manage their finances.
Funding will help Other Matter move production from being hand-made to automated systems. The winners represent a diverse group of organizations committed to driving meaningful change and redefining what’s possible in the field they operate in. Our onboarding specialists can help get you set up on Xero and answer any questions specific to you and your business. In addition, My cases provides you with greater visibility, transparency and security.
With Thriday, you can focus on growing your business while leaving accounting to the experts. Thriday is a cloud-based accounting software designed to simplify bookkeeping for small business owners. It’s a great alternative to Xero and MYOB, with features that make managing your finances, invoicing, and paying bills easy. In this post, we’ll show you how to contact Xero, MYOB, and Thriday’s customer support. We’ll also explore the benefits of using Thriday and why it could be the perfect accounting software for your small business.